Audit Trails

You may add an embedded layout prepared to display related issues to a History Layout. These layout types always begin with the character string RELATED_. This produces a related issue display at the point in time on the history record when the issue was updated, not at the current time. When you configure this layout on the History Layout, remember that you may also need to set the relationship group name and the relationship group type.

There is a special field named RELATIONSHIP_GROUP_TXNS. This may be added to the History layout to see all the relationship group operations that occurred prior to and including the listed transaction time. Note that the audit trail for related issues cannot be displayed if ABBREVIATED_HISTORY is set to NO as the abbreviated history does not use any layout for its display.

History of an Issue