An interest list is placed upon a value or combination of field values in order to notify one or more users when an issue contains the field or fields with the value or values. For example, a product manager may want an interest list on all issues that touch his product. The engineering director may want to see automatically, all the issues that are marked with a severity level of critical. Both administrators, and to a more limited extent, users may manipulate interest lists.

Only regular users of ExtraView can be added to interest lists. According to the terms of the license agreement, guest and other users who only belong to the behavior setting named LIMITED_USER_ROLE, cannot be added to interest lists.

On the add screen and from the edit screen, there is a checkbox named Include self on interest list. When a user checks the box, they add themselves to an interest list for this individual issue. If the user is already subscribed to the interest list then they may uncheck the box to remove themselves from the interest list.

Within a user’s personal notification options, they may remove themselves from any issue-based interest list to which they have subscribed, but the only way to add themselves to an issue-based interest list is to update the issue and check the Include self on interest list checkbox. The reason for this is that in a large installation, there could be tens of thousands separate issue-based interest lists, and this would be unmanageable on a maintenance screen.

Create Interest Lists

User Account Options: Breakdown of Interest Lists